Your name, mobile number, and payment details — this page explains in plain language how aee99 collects, uses, and protects this information. No jargon, no fine print.
By creating an account or using our services on aee99, you agree to this Privacy Policy. If the policy changes, you will be notified in advance via your registered mobile number or email.
Certain information is collected when you register and use aee99's services. This data is necessary to operate the platform correctly, ensure security, and improve your overall experience.
When opening an account on aee99, you will need to provide your name, mobile number, date of birth, and password. This information is used to verify your identity and keep your account secure. You may also optionally provide an email address.
Before your first withdrawal, you'll need to submit a photo of your national ID or passport along with a selfie. This information is used solely for identity verification and is stored on secure servers.
Certain technical data is collected automatically while you use aee99 — such as your IP address, device type, browser information, time spent on the site, and pages visited. This data is not personally identifiable and is used solely to improve the platform.
Data collected at aee99 is used only for specific purposes — it is never sold to advertisers or used for anything unnecessary. Full details are provided below.
Your data is used to keep your account active, process transactions, award bonuses, and maintain your betting history. Every core function at aee99 depends on this information.
Aee99 uses automated systems to detect fraudulent activity such as suspicious transactions or multiple accounts. Your behavioural data is used in this process — but solely for security purposes.
You will be notified by SMS or email whenever you contact support or any significant changes are made to your account. Promotional messages are only sent with your consent — and you can withdraw that consent at any time.
Aee99 continuously works to improve its platform. Anonymised data is used to analyse which features are most used and where issues arise. This data does not reveal anyone's identity.
Aee99 never sells your personal data to advertisers or third parties for commercial purposes. However, limited data is shared with trusted partners as necessary to operate the service.
When processing transactions via bKash, Nagad, or other payment methods, only the transaction details are shared with the relevant provider — not your name or other personal information. Without this, payment processing would not be possible.
Trusted third-party verification services may be used to confirm your identity during the KYC process. These organizations operate under strict confidentiality agreements.
Data may be shared in response to a court order or a legal request from a regulatory authority. This is not aee99's choice — it is done strictly under legal obligation, and only the minimum necessary information is shared.
All third parties working with aee99 sign a confidentiality agreement and are only permitted to access data for specific, agreed-upon purposes. Any use outside of that agreement results in immediate termination of the relationship.
Aee99 uses cookies to keep the site running and to remember your preferences. A cookie is a small file stored in your browser.
You can manage cookies through your browser settings. However, disabling essential cookies may interfere with core functions like login and payments. Disabling analytics cookies has no impact on core site functionality.
You have specific rights over your personal data at aee99. To exercise any of these rights, please get in touch with our support team.
For any rights-related request, aee99 typically responds within 7 business days. Complex cases may take up to 30 days — you will be notified in advance if that is the case.
Aee99 employs multiple layers of security to protect user data. Technical safeguards alone are not enough — administrative and procedural protections are equally important.
All data transmissions are secured with 256-bit SSL encryption. Data stored in the database is also encrypted — so even if someone gains direct server access, they cannot read the information. Passwords are always stored as hashes — no aee99 employee can ever view your password.
An OTP is sent to your mobile every time you log in to aee99. This means even if someone knows your password, they cannot access your account. 2FA is always active and cannot be disabled — it is a core part of your account security.
Aee99 does not retain user data beyond what is necessary. After an account is closed, data may be kept for a maximum of 5 years as required by law (in accordance with anti-money laundering regulations). Once that period ends, the data is securely deleted.
If you have any questions about this Privacy Policy or concerns regarding your personal data, contact aee99 directly. We are committed to full transparency and will do our best to address every query you have.
Ask any question via Live Chat — you'll typically get a response within three minutes. For more complex matters, email tends to be more effective. All privacy-related complaints at aee99 are logged separately and resolved within a set timeframe.
Aee99 may update this Privacy Policy from time to time. For significant changes, advance notice will be sent via SMS to your registered mobile number and/or by email. The date of the latest update is shown at the top of this page.
Continuing to use aee99 after any changes are made will be considered acceptance of the updated policy. If you do not agree with the new policy, you may request to close your account.
Our Commitment
FAQs
If anything on this page is unclear or you have concerns about your personal data, reach out to aee99 via Live Chat and get a direct answer.
Visit Help Center