It's worth reading through these terms before creating an account on aee99. Everything important — accounts, payments, bonuses, and betting rules — is written in plain language with no legal jargon and no fine print.
By creating an account or using aee99's services, you are considered to have accepted these terms and conditions. Users will be notified in advance of any changes to the terms.
To use aee99's services, users must meet a few basic eligibility requirements. These conditions exist to protect users — not to impose unnecessary restrictions.
Aee99 is strictly for users aged 18 and above. Opening or using an account on behalf of a minor is completely prohibited. Age is verified during registration and must be reconfirmed through the KYC process prior to the first withdrawal.
Each person is permitted only one aee99 account. Opening multiple accounts under the same name, or using the same device or payment method, is strictly prohibited. If this is detected, all associated accounts may be closed and any bonuses will be forfeited.
All details provided at registration — including your name, date of birth, and mobile number — must be accurate. If an account is opened with false or incorrect information, aee99 reserves the right to suspend it and withhold the balance at any time.
The security of your aee99 account is primarily your responsibility. While the platform provides the highest level of technical protection, keeping your password and login credentials safe is up to you.
Never share your aee99 password with anyone — not family, not friends, no one. aee99 staff will never ask for your password. If someone claims to represent aee99 and asks for your password or OTP, it is a scam — report it to Support immediately.
Aee99 requires identity verification before withdrawals above a certain amount. This involves submitting a photo of your national ID or passport along with a selfie. Once KYC is complete, there are no further withdrawal restrictions and your account security is significantly strengthened.
If any unusual or suspicious activity is detected on an account, aee99 may temporarily suspend it pending investigation. During this period, the user may be asked to verify their identity.
Aee99 supports transactions via bKash, Nagad, Rocket, and other mobile banking methods. The process is straightforward, but knowing a few key details can help you avoid unnecessary hassle.
The minimum deposit is ৳100. Depositing is all it takes to start playing — no separate approval is required. Funds are typically credited to your wallet within 5 minutes. If there's a delay, contact live chat with your transaction ID.
The minimum withdrawal amount is ৳500. Withdrawals can only be sent to the same payment method used for the deposit — transfers to a third party's account are not permitted. KYC verification is required before your first withdrawal.
Once a deposit has begun processing, it generally cannot be cancelled. However, if you notice an error or suspect the funds may go to the wrong account, contact support immediately and the issue will be addressed as quickly as possible.
Every bonus and promotion on aee99 comes with its own terms. Knowing these terms helps you get the most out of every offer. The general rules are listed below — specific conditions for each offer are detailed on the relevant promotions page.
The Welcome Bonus is exclusively for new members and can only be claimed once per account. The minimum deposit is ৳100 with a 10x rollover requirement. The bonus is valid for 30 days — if the rollover is not completed within this period, the bonus balance will be forfeited.
Only bets with odds of 1.50 or higher count toward rollover. Any bet placed at lower odds will not contribute. Casino game wagers may count at varying contribution rates — check the Promotions page for details on specific games.
Misusing the bonus system — such as claiming bonuses through multiple accounts or placing risk-free bets to meet rollover requirements — is a violation of aee99's rules. If such activity is detected, the relevant bonuses and winnings will be forfeited.
There are general betting rules on aee99 that apply to all users. In cases of match cancellation, result disputes, or technical issues, aee99's decision is final.
Bets generally cannot be changed or cancelled once confirmed — so always review your betslip before submitting. However, if the cash-out feature is available, you can exit a bet before the match ends.
If an event is cancelled or suspended, the stake for that bet will be refunded. For accumulator bets, the cancelled event will be removed and the remaining legs will be recalculated accordingly.
Once a bet is confirmed on aee99, any subsequent odds changes will not affect your wager — your bet will be settled at the odds applicable at the time of placement. Odds can shift rapidly during live betting, so always check the current odds before placing your bet.
If a technical error causes incorrect odds to be displayed, aee99 reserves the right to void bets placed at those odds. This is an exceptional and rare situation — but it's part of the rules and worth knowing.
Aee99 believes that betting is one form of entertainment — not the only one. That's why responsible gaming at aee99 is treated not just as a rule, but as a core value.
Every aee99 user can set their own limits for deposits, bets, and losses. Limits you set take effect immediately. However, requests to increase a limit are applied after a 24-hour delay — this is intentional, to prevent impulsive limit increases.
A cooling-off period of 1 day to 6 months can be set for a temporary break. Activating self-exclusion for a permanent break will lock your account for the chosen duration — during this time, aee99 will not send any promotional communications.
Aee99 may suspend or close an account without prior notice for any of the following reasons:
If you're unhappy with anything, reach out via live chat first. If the issue isn't resolved, email support@aee99.best with full details. aee99 takes every complaint seriously and aims to respond within 72 hours.
You can close your account at any time by contacting us via live chat or email. It's advisable to withdraw your balance before closing — recovering funds from a closed account can be a lengthy process.
Aee99 reserves the right to update these terms and conditions when necessary. For any significant changes, registered users will be notified in advance via SMS or email. Continued use of aee99 after any update will be considered acceptance of the revised terms.
The date of the most recent terms update can be found at the top of this page. If you have any questions about a previous version of the terms, please contact support.
You'll find plain-language explanations of the terms in aee99's Help Centre. You can also ask any question in Bangla via live chat and get a direct answer.
The Core Principles Behind Our Terms
General Questions
If anything on this page is unclear, feel free to ask aee99's live chat support directly in Bangla. You can also find plain-language explanations of the terms in the Help Centre.
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